Better Business

We’re sharing tips, tricks and lessons learned from the House and our business community in this post series. You can catch the first part of ‘Follow Up + Follow Through’ by reading Email Productivity Apps. Have a topic you’d like us to cover? Let me know!

Managing the Process

Once you have the basic tools in place, the next step in improving your email productivity is process. Like anything else you do for your business, having an established method to follow results in tasks completed more quickly, more efficiently, and more accurately. Having a well-documented and easy to follow process is also crucial for training others to take on those tasks in the future.

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The best thing about what I do? Meeting, connecting, helping and learning from other small business owners. I’ve been sharing our members’ inspirational stories in our Small Biz Stories series, and now want to start sharing with you the tips, tricks and lessons learned from them, from the other amazing entrepreneurs I’ve worked with over the years, and from my own experiences starting and running three businesses after leaving my corporate career. Have a topic you’d like us to cover? Let me know!

So, you’re busy. Crazy, madly, happily-but-overwhelmingly, busy. Hopefully, it’s because you’ve got a flood of inquiries, leads and opportunities landing in your inbox – and a good dose of current clients to take care of – topped off with a good ol’ heaping spoonful of life. I’ll assume you also know that this a pretty common state of being for small business owners and entrepreneurs, and that it doesn’t spontaneously get any easier as your business grows. Knowing that I know most people know all this, I’m continually surprised at how poorly many boss dudes and babes are handling a basic prerequisite for any business: following up and following through.

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